Beyond Automation: Agentic AI and the Future of Payer Operations
About this recording
As the healthcare landscape accelerates into a digital-first era, payer organizations are under mounting pressure to move beyond traditional automation and embrace intelligence at scale. With the advent of Agentic AI, systems capable of autonomous and goal-driven actions, the future of payer operations is poised for a paradigm shift.
This webinar brings together leading voices from the payer markets to explore how organizations are approaching this next wave of innovation. From enhancing decision-making and improving administrative efficiency to transforming member engagement and unlocking predictive operations, Agentic AI represents a profound opportunity but also demands a bold rethinking of data infrastructure, governance, and operating models.
Join us as we examine how health plans are preparing for this AI-enabled future, the challenges they face, and the capabilities required to seize the opportunity ahead.
What you'll take away
- ‘How Agentic AI, unlike traditional automation, enables autonomous decision-making in payer operations and what this means for the future of healthcare administration.’
- ‘Where payer organizations are currently applying AI across functions like risk adjustment, utilization management, and member engagement, and how these use cases are evolving with more intelligent technologies.’
- ‘The data, infrastructure, and organizational readiness required to adopt Agentic AI at scale, and the barriers that still limit widespread implementation.’
- The governance, compliance, and strategic frameworks payers must adopt to responsibly scale AI while building trust, ensuring transparency, and driving measurable value.
Who you'll hear from

Anil Jain
Innovaccer
Chief Innovation Officer

Kristi Reyes
Risk Adjustment Coding Operations, Advantasure
Director

Launching Autonomous RCM for Faster Payments
AI-powered autonomous RCM that closes the payer-provider gap - 80% auto-coded encounters, 93% faster prior auths, and 90%+ cash collection. Built on decades of operational expertise.

AI Powered Payer
AI in payer operations has moved from pilot to priority—and the next wave is agentic. Join Innovaccer and AWS on May 20 to explore real-world applications across prior authorization, clinical management, and cost containment.

Rethink Revenue Cycle: From Cost to Margin Engine
Revenue cycle is evolving into an AI-driven operating model that improves margin predictability. Learn how leading organizations prevent leakage, reduce variability, and scale efficiently through automation and administrative autonomy.