On Demand

Beyond Automation: Agentic AI and the Future of Payer Operations

September 18, 2025 | 1:00 PM - 2:00 PM ET59 min

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As the healthcare landscape accelerates into a digital-first era, payer organizations are under mounting pressure to move beyond traditional automation and embrace intelligence at scale. With the advent of Agentic AI, systems capable of autonomous and goal-driven actions, the future of payer operations is poised for a paradigm shift.

This webinar brings together leading voices from the payer markets to explore how organizations are approaching this next wave of innovation. From enhancing decision-making and improving administrative efficiency to transforming member engagement and unlocking predictive operations, Agentic AI represents a profound opportunity but also demands a bold rethinking of data infrastructure, governance, and operating models.

Join us as we examine how health plans are preparing for this AI-enabled future, the challenges they face, and the capabilities required to seize the opportunity ahead.

What you'll take away

  • ‘How Agentic AI, unlike traditional automation, enables autonomous decision-making in payer operations and what this means for the future of healthcare administration.’
  • ‘Where payer organizations are currently applying AI across functions like risk adjustment, utilization management, and member engagement, and how these use cases are evolving with more intelligent technologies.’
  • ‘The data, infrastructure, and organizational readiness required to adopt Agentic AI at scale, and the barriers that still limit widespread implementation.’
  • The governance, compliance, and strategic frameworks payers must adopt to responsibly scale AI while building trust, ensuring transparency, and driving measurable value.
TopicsAI

Who you'll hear from

Anil Jain

Innovaccer

Chief Innovation Officer

Kristi Reyes

Risk Adjustment Coding Operations, Advantasure

Director